Drift & Stack

Support

Answers to common questions. Can't find yours? Email us and we'll help.

Where is my progress saved?

On your device. If you use online features, your name, scores, friends and avatar are also linked to your friend code, and your account is kept in your iCloud or Google backup. After a reinstall the game offers to continue as you.

How do I restore my purchases?

Open Settings in the game and tap Restore purchases. Remove Ads, Rush Mode, the Dunes and City Lights worlds and the Supporter Pack come back on any device signed in to the same App Store or Google Play account.

How do I turn off ads?

Buy Remove Ads (or the Supporter Pack) once in the Shop. Ads between games stop for good. Optional videos, like a second chance or double Bricks, stay available if you want the bonus.

How do I unlock the Dunes and City Lights worlds?

Buy them in the Shop, get both in the Supporter Pack, or unlock each one with 4,000 Bricks in Themes. You can preview them in Themes first.

Why does the game ask for my birth year?

Only to keep the game right for your age. It stores an age range on your device and never the year itself. Players under 13 play without online features. In some places the App Store or Google Play provides the age range instead.

How do I change my name, or report or block a player?

Change your name from your Profile. On the leaderboard or in Friends, tap a player to report or block them. You can unblock players in Settings, Blocked players.

How do I change my privacy and ad choices?

In the game, open Settings and tap Privacy choices (shown where it applies). On iPhone you can also change tracking in iOS Settings, Privacy & Security, Tracking.

How do I turn off reminders and friend alerts?

Open Settings in the game and switch off Reminders and friend alerts, or turn off notifications for Drift & Stack in your device settings.

How do I delete my account and data?

Open Settings and tap Delete account and data (or Delete my data). It removes your progress on your device and on our servers. More details, including the data our partners hold, are on Delete your data.

Still stuck? We usually reply within 48 hours.

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