Delete your data
1. Data on your device
In the game, open Settings › Delete my data and confirm. This immediately erases everything the game stores on your device: progress, coins, boosters, postcards, settings, your age range and your privacy choices. Uninstalling the game also removes it.
2. Your purchase record (RevenueCat)
In the game, open Settings › Contact support. The email it prepares already includes your Support ID. Ask us to delete your data and send it. You can also write to appsupport@stickercrafteduniverse.com and copy the Support ID shown at the bottom of Settings.
We delete your RevenueCat record within 30 days and reply to confirm.
3. Advertising data (Google AdMob)
Google keeps the data it collects for ads under its own policy. You can reset or delete your advertising ID at any time:
- iPhone and iPad: Settings › Privacy & Security › Tracking, and turn off "Allow Apps to Request to Track".
- Android: Settings › Google › All services › Ads › Delete advertising ID (names vary by device).
- Google's own controls: My Ad Center and how Google uses data from partner apps.
What is kept
- Your purchases themselves stay in your Apple or Google account. They are the sellers and keep receipts under their own policies; deleting your data does not remove them, and Restore purchases still brings Remove Ads back.
- Our email conversation about your request is kept for up to 12 months as a record that we completed it, then deleted.
- Sales totals in our reports contain no personal information and are kept for tax and accounting records.
More detail is in the privacy policy.